Reception Manager - Paris
BAC level + 2 minimum
Job description and Missions
More and more companies are looking for a more economical and productive alternative to the traditional approach to the workplace. A pioneer in this field, IWG enables more than 2.5 million people to easily and flexibly adapt their working conditions while boosting their productivity and well-being.
We offer an unrivaled choice of professional workspaces by their size, their geographic location, their duration of occupation, value-added services … but also an inspiring and collaborative community for our customers, whatever their size and renowned in more than 120 countries (3,200 centers including 120 in France).
You are ready to get involved for the satisfaction of our community, to meet the challenges of meteoric growth … and to share our global leadership in workspaces:
Join us !
Attentive to customer relations and operational excellence, you will be in charge of the operational management of a business center.
Your main tasks will be:
- Responsible for customer satisfaction and exceptional service
- Front office mission
- Back office management: customer invoicing and collection, processing of the customer satisfaction index, renewal and administration of customer contracts, inventories, reporting, etc. ..
- Quality control of the center and compliance with standards
- Coordination of the reception team
- Identification of business development opportunities and sale of services
- Planning and animation of regular events
- Community interaction facilitator
At BAC + 2 level minimum, you are autonomous, organized and have a sense of service.
You must have a conversational level in English.
You have a first significant experience in customer contact and, ideally, you have held the position of hospitality reception manager
• Mutual company, restaurant voucher • CE advantages
• Continuing education
• Geographical mobility
The world’s leading supplier of flexible workspaces , our clients include brilliant entrepreneurs and individuals as well as multi-billion dollar companies. We allow people and businesses to decide where, when and how they want to work. Our network includes nearly 3,000 business lounges in 900 cities in 120 countries. Founded in Brussels, Belgium, in 1989, Regus operates from Zug, Switzerland, and is listed on the London Stock Exchange.
By creating flexible workspaces with a unique and entrepreneurial spirit, we help you think, create and collaborate, while our team takes care of logistics and basic services. At Spaces, we make sure that our members can focus on developing their business. Our dynamic atmosphere attracts an energetic community : positive, open-minded business intellectuals who love to network. Our calendar of professional events and hospitality services as well as the sophisticated and inspiring European design of our business clubs transmit to people the buzz and energy of Spaces, and make them feel at their home.
Convinced that the success of a business depends on the efficiency and development of its workforce, IWG helps millions of people have a great day at work every day.
With 30 years of experience in flexible workspaces, IWG has created the leading global platform for real estate for commercial use. Its portfolio of operational subsidiaries, including Regus, Spaces, Signature by Regus, Stop & Work, HQ and No18, offers an unrivaled level of choice for companies of all sizes, whatever their budget.
With more than a million workspaces in hundreds of countries, cities and transportation hubs, IWG has the most the world’s largest network of flexible workspaces and offers a full suite of professional support services. The group allows everyone to focus on their activities and have a great day at work.